Mostafa Dkaki
Emea Customer Excellence Regional Head at Boston Scientific
Based in Paris, France
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Seniority
Director
Department
Customer/Client Service
Location
Paris
Industry
Medical Equipment Manufacturing
Company size
53K
Contact information
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m•••••••@bostonscientific.com
Phone
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Background
About Mostafa Dkaki
Transformation| Customer Service & Experience Management | Supply Chain Management | Medical Devices, Life sciences Hands on leading and transforming Customer Service and Supply chain operations in international & face paced environment. Establishing a customer-first process design, approach & culture that drives effectiveness and efficiency in the end-to-end processes, with a focus on customer outcomes and enabling growth. Enthusiastic about delivering the best-in-class customer experience through cultural transformation, differentiated services, cross functional collaboration & Data driven hands-on approach. Proven track record of leading, inspiring, and developing national and international customer operations (customer service, customer care and Supply chain) high-performing teams that deliver best-in-class customer service and satisfaction. email: mostafa.dkaki69@gmail.com
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