Moumita Paul

Background

About Moumita Paul

With 20+ years in retail banking operations, compliance, and customer onboarding, I bring deep expertise in AML/KYC, compliance, and financial crime prevention. My career spans leadership roles in Axis Bank, HDFC Bank, and ICICI Bank, where I’ve implemented Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), transaction monitoring, and STR reporting in line with RBI, PMLA, and FATF guidelines. I’ve successfully mitigated risk, ensured regulatory alignment, and trained high-performing teams to uphold operational excellence. Recently, I have enhanced my skill set with certifications in Anti-Money Laundering and am actively learning AI and data analytics applications in AML to strengthen early fraud detection and compliance efficiency. Throughout my career, I have consistently delivered outstanding results, including: • Risk Identification: Analyzed financial transactions to detect suspicious activities, protecting the bank from potential crimes. • Customer Service Excellence: Improved satisfaction scores by resolving inquiries quickly, increasing trust and loyalty. • Operational Efficiency: Streamlined front desk operations, reducing processing time by 30% and enhancing customer experience. • Compliance Leadership: Led audits, achieving 100% compliance with AML/CFT guidelines, reinforcing organizational integrity. I possess a robust skill set that includes transaction monitoring, regulatory audit preparation, process improvement, and team leadership. I am committed to continuous professional growth and staying ahead of industry trends, ensuring that I contribute meaningfully to my organization and the financial sector as a whole. Let's connect and collaborate for mutual success.