Mpho Mahoa
Call Center Agent at Fnb South Africa
Based in City of Johannesburg, South Africa
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Seniority
Staff
Department
Customer/Client Service
Location
City of Johannesburg
Industry
Banking
Company size
32K
Contact information
Reveal Mpho's email and phone
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m•••••••@fnb.co.za
Phone
5 credits+27 ••• •••• ••••
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Background
About Mpho Mahoa
I have several years in the Receptionist Duties industry. I have gained a lot of skills and experience in the following areas; front line customer services, back office functions and admin support. Customer Service experience for several years was my first role working as a Front Desk Receptionist and later as a Team Leader. These positions have given me experience in time keeping, prioritising tasks to ensure deadlines are met and meeting targets. Some of these are: opening accounts and credit checks, preparing weekly sales reports, compiling spread sheets, Microsoft Office, managing staff and mentoring
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