Mubarak Mujawar

Background

About Mubarak Mujawar

Experienced and result-driven Technical Support Specialist | Escalation specialist with 3+ years of expertise in infrastructure troubleshooting, VDI environments (Citrix), Azure, and cloud technologies. Proven success in high-pressure environments handling escalations, incident management, and root cause analysis for global enterprise clients. Skilled in tools such as Azure, PowerShell, Windows Server, Citrix, and ServiceNow, with a growing focus on infrastructure automation and cloud operations. I’ve developed custom scripts to streamline health checks and collaborated closely with DevOps and SRE teams to ensure system reliability. Currently upskilling in Azure (AZ-104) and aiming to transition into roles such as Cloud Support Engineer, Infrastructure Engineer, or NOC/TechOps Specialist where I can leverage my troubleshooting, monitoring, and automation expertise. Core Skills: Cloud Infrastructure (Azure) Infrastructure Monitoring & Troubleshooting Technical troubleshooting PowerShell Scripting & Automation Windows Server & Active Directory Citrix VDI & Application Delivery Incident Management (ITIL) Tools: Grafana, ServiceNow, Remote Desktop, VMware, SCCM Open to opportunities in Cloud Support | Infra Ops | NOC | SRE | TechOps (Remote or Bengaluru)