Mufeed Khan
Service Manager at Du
Based in Dubai, United Arab Emirates
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Seniority
Manager
Department
Operations
Location
Dubai
Industry
Telecommunications
Company size
7.1K
Contact information
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m•••••••@du.ae
Phone
5 credits+971 ••• •••• ••••
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Background
About Mufeed Khan
I am an ICT professional with 17+ years of experience in Service Delivery, ICT Service Management, and Client Relationship Management. I specialize in managing enterprise accounts, telecom services, and ICT operations, ensuring SLA compliance, service reliability, and customer satisfaction. I have a proven record of building strong client relationships across the Middle East, driving continuous service improvement (C-SIP), and leading escalation, problem management, and vendor negotiations. With expertise in Telecom, Voice, Collaboration, and ICT solutions, I focus on aligning technology services with business objectives to deliver long-term value and operational excellence.
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