Verified recordSoftware Development

Muhammad Farid

Product Operations Executive at Open Government Products

Based in Singapore, Singapore

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Seniority

Manager

Department

Operations

Location

Singapore

Industry

Software Development

Company size

190

Contact information

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Email

1 credit

m•••••••@open.gov.sg

Phone

5 credits

+65 ••• •••• ••••

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Background

About Muhammad Farid

I help create seamless customer experiences through process optimization and data-driven insights. With 5+ years of experience, I leverage Lean Six Sigma principles to identify and eliminate inefficiencies, ultimately driving customer satisfaction and operational excellence. Here's what I bring to the table: Proven track record of success: Reduced response time and improved team productivity by 15% as a Subject Matter Expert at Genpact, leading to my recognition as an Exemplary Employee in 2021-2022. Data-driven problem-solving: Adept in using SQL and Tableau to analyze data, identify trends, and craft actionable solutions. Stakeholder management: Proficient in building relationships and managing expectations across diverse stakeholder groups. Strong communication and collaboration skills: Effectively communicate complex ideas and foster collaborative working environments.

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Muhammad Farid Email & Phone Number @ Open Government Products | Kipplo Discover