Verified recordTelecommunications

Muhammad Rian

Sr Technical Support Specialist - Sms Op's at Dialtel

Based in Islāmābād, Pakistan

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Seniority

Other

Department

Other

Location

Islāmābād

Industry

Telecommunications

Company size

Contact information

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m•••••••@dialtel.net

Phone

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+92 ••• •••• ••••

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Background

About Muhammad Rian

Versatile SR Network Operations Engineer specializing in VOIP and A2P SMS. Proficient in scaling networks, international traffic management, and wholesale operations. Skilled in troubleshooting SBC (Ribbon & Cataleya), VOIP and SMS platforms, ensuring network efficiency. Proven track record in elevating service levels, customer service, quality assurance, optimizing workflows, and building profitable stakeholder relationships. Strong communicator with excellent presentation skills. Contact me Microsoft teams: https://msteams.link/MYB3 Email: muhammadrian967@gmail.com Specialities Telecommunication Engineering Network Engineering Network Management & Troubleshooting VOIP SIP ODINE Alaris SMPP SS7 HLR/MNP CPAAS Routing & SwitchingSBCsRibbon & Cataleya Customer Service Service Delivery ManamegementRemote Technical SuportTechnical & Business ReportingAnalytical & Interpersonal Skills Communication & Presentation Skills

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