Verified recordTelecommunications

Muhammad Saeed Sarwar

Noc Specialist at Rogers Communications

Based in Markham, Canada

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Seniority

Staff

Department

Information Technology

Location

Markham

Industry

Telecommunications

Company size

28K

Contact information

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Email

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m•••••••@rogers.com

Phone

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Background

About Muhammad Saeed Sarwar

Switch/Network Engineer with 14 years hands-on experience in operation and maintenance (O&M), Troubleshooting, Translation (Routing), Testing and Acceptance, Integration, Installation and Commissioning, Software up gradations and SS7 (TUP, ISUP) of Central offices/PSTNs in Telco. Extensive experience involved in Traffic Engineering and planning, VMS and Load Analysis in COs/PSTNs, which connected through NOC/NMC/OMC. Planning, engineering, implementation, optimization and capacity/network management of voice facilities and overall carrier technical support for central offices/PSTNs (Ericsson/Siemens/Alcatel/ZTE) switching systems and Emergency handling. Responsible for voice network is optimally engineered including circuit and packet voice technologies, SS7, BRI/PRI, and T1/E1 with LEC/ILEC/CLEC. Work in fast pace and multitask environment to monitor, troubleshoot and resolve troubles in CS2K, DMS and 5ESS local switches and update higher management in timely manner Specialties: Completed testing and commissioning of Central office (CO)/ PSTN for 50K lines 15 days earlier which saved expense. Reduced 21% breakdown time of COs with preventive measurements, excellent troubleshooting and team approach. Designed, planned and commissioned central data based system (NMC) of 12 COs, which improved efficiency and reduced operational cost by 0.1 million US dollars per year. Customer satisfaction by reducing CFR and increasing ASR through traffic analysis.

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