Muhammed Ranshi Rasheed
Service Desk Engineer, End User Computing Operations at Sidra Medicine
Based in Doha, Qatar
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Seniority
Staff
Department
Other
Location
Doha
Industry
Hospitals and Health Care
Company size
3.6K
Contact information
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m•••••••@sidra.org
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Background
About Muhammed Ranshi Rasheed
An accomplished professional with 9+ Years of experience in the area of System Administration, Networking and Troubleshooting with reputed organizations. Hold Master’s Degree in Computer Applications. Certified in ITILv4 Foundation on March 2022 Certified in Microsoft Azure Fundamentals(AZ 900) in October 2020, Credential ID 990403791 Currently working as Service Desk Engineer for Sidra Medicine, Qatar Foundation Al Gharafa, Qatar (Under the Payroll of MSI Qatar) Previously worked as Freelance IT Engineer for various clients in Qatar & Malaysia. Previously associated with Ishield Security & Safety Solutions W.L.L, Doha as ERP/System Administrator Experience in installation and administration of Mail Support, LAN, WAN, Windows server 2008r2, MS SQL Server 2008 and higher, PCs, Servers and Microsoft Office applications. Proficient in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Demonstrated success-troubleshooting computers using comprehensive diagnostic procedures and performing installation/replacement of peripheral devices. Reputation for adaptability, enthusiastic teamwork, impeccable service and doing it right at first time. Specialized in maintaining servers and clients as well as resolving all service related problems. Possess excellent organizational, communication, analytical and troubleshooting skills.
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