Mukesh Joshi
Senior Client Support Specialist at Maropost
Based in Chandigarh, India
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Seniority
Staff
Department
Customer/Client Service
Location
Chandigarh
Industry
Software Development
Company size
369
Contact information
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m•••••••@maropost.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Mukesh Joshi
Customer Success & Client Support Expert | Building Loyalty, Solving Problems, and Turning Customers into Long-Term Partners. With 7+ years of expertise in Customer Success, Technical Support, SaaS Support, Hardware Support, and Client Relationship Management. I specialize in resolving technical issues, improving customer retention, and delivering scalable support solutions that drive business growth. My experience at Maropost, Retail Express, and Virtual Oplossing includes handling complex SaaS and IT support, leading teams, managing escalations, and ensuring seamless customer experience. With a B.Tech in Electronics & Communication Engineering, I bring both technical knowledge and strong communication skills to every client interaction. I am passionate about Customer Success, Client Support, Conflict Resolution, and Stakeholder Management, helping organizations deliver outstanding service and loyalty-driven results.
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