Mukul Tomar

Background

About Mukul Tomar

IT Professional | Office 365 Administrator | Network & Technical Support Specialist With 3.5+ years of hands-on experience in IT infrastructure and end-user support, I specialize in optimizing workplace technology to enhance security, efficiency, and productivity. My expertise spans Microsoft 365 administration, Cisco Meraki firewall configuration, CrowdStrike endpoint protection, and delivering seamless technical support to diverse teams. What I Bring to the Table: Office 365 Administration: Proficient in managing Exchange Online, SharePoint, Teams, and Azure AD, including user lifecycle management, license optimization, and troubleshooting complex collaboration challenges. Network Security: Skilled in deploying and maintaining Cisco Meraki firewalls, ensuring robust network security through VLANs, VPNs, and threat monitoring. Endpoint Protection: Experienced with CrowdStrike Falcon for proactive threat detection, incident response, and ensuring compliance across organizational devices. Technical Support: Adept at resolving Tier 1–3 issues, from password resets to network outages, with a focus on minimizing downtime and improving user satisfaction.