Muna Nwokeke

Background

About Muna Nwokeke

I'm Muna, a native English speaker with over 4 years of experience in both cold calling and sales for B2B and B2C companies across industries in the US and Nigeria. This wealth of experience has helped me develop essential skills in lead generation, lead mining, cold calling, cold emails, appointment setting, customer support, outbound calls, telemarketing, and sales. HOW CAN I HELP? ‍ By setting appointments, nurturing customer relationships, managing client accounts, and customer support across various channels including phone, email, text, and live chat. My expertise extends to comprehensive reporting, negotiation, objection handling, follow-up, and sales closing. ‍ I'm proficient in dialers such as Convoso and Dialpad. I also have proficiency in CRM software such as Hubspot, Twilio, SalesForce and Zoho. Also, I'm well versed in the use of Google Workspace tools and Microsoft Office tools. ‍ I execute deliverables as a result-oriented individual excelling in clear communication both written and verbal with attentiveness to meeting KPIs. I consider myself authentic, highly teachable as well as an invested team player, which has significantly shaped my work approach, the diverse fields I've engaged in, and the skills I've developed which shows I have great adaptational skills to people and projects. Get to know a unique problem solver with a default sales persona, and great rapport.