Murray Cramond

Background

About Murray Cramond

A strategic leader with extensive integrated facilities management (IFM), building services, asset maintenance and projects management experience principally across government, retail, corporate services, commercial, hospitality, residential and aged care environments. Possessing multi discipline proficiency with IFM contract management across operational service delivery, strategic development, projects management, finance, stakeholder management, and sound client relationship and commercial negotiation skills. Excellent people engagement skills with demonstrated experience of establishing quality, long term relationships and contract performance. A passion for customer service, evidenced by the successful management and renewal of multiple integrated facilities management contracts across Australia and New Zealand. Demonstrated financial management experience inclusive of multiple P&L administration, reactive and capex expenditures, forecasting and budget preparation, cost analysis, reporting and strategic process review to drive down operational costs whilst realising positive GP and bottom-line improvement. Strong asset management and project management skills of contracted technical and non-technical services, PM and RM asset life cycle maintenance regimes across multiple contracts and environments. Skilled in engaging, mentoring and leading multi-disciplined teams and external resources. A pro-active, results orientated professional who leads by example with team management experience of multiple direct reports, 24/7 call centre management, facilities and project managers, technical personnel and national business development teams.