Mwansa Tembo

Background

About Mwansa Tembo

I am a Customer Experience Officer at ZSIC General Insurance, a leading provider of comprehensive and affordable insurance solutions in Zambia. I have over five years of experience in sales and marketing, spanning across different industries such as mobile money transfer, marketing and advertising, and insurance. My core competencies include developing and implementing effective marketing campaigns, engaging and retaining customers, and increasing brand awareness and profitability. I use a combination of digital tools, interpersonal skills, and market research to create and deliver strategies and materials that resonate with the target audience. I am passionate about solving customer problems, creating and maintaining relationships, and learning and sharing ideas with professionals from various fields.