Mylene Marcano

Background

About Mylene Marcano

A highly motivated, persistent, oriented to the detail IT / BUSINESS ANALYST, proficient in facilitate communication between organizational units, aligning the needs of business units with the capabilities delivered by information technology. Business Analysis and design of systems, web development and data base management, with experience in International companies and multicultural environment. Recognized as a person of outstanding interpersonal relations and the ability to communicate persuasively, lead change, and work effectively with a wide variety of individuals and organizations. Always oriented to the client, my main goal is searching for solutions to faced challenges, through teamwork, ensuring the timely and accurate provision of information to key project stakeholders. HIGHLIGHTS OF QUALIFICATIONS: • 5 years of experience as an IT Business System Analyst • Particular areas of expertise: Gather and elicit detailed functional and non-functional requirements from stakeholders ensuring business needs and requirements are accurately documented. • Coordinate user testing, work with senior, junior, administrative and technical levels, delivering highly complex technical information into terms and concepts that the end users can readily grasp. • Solid background in the analysis and design of systems, web development and database management • Computer programming, software and database skills: Visual Basic.NET, ASP.NET, HTML, SQL 2008, ERP, BPCS, SSA ERP 8.3, Visual FOX Pro, Access 2007, Oracle 9i, JavaScript, Crystal Reports, Visio, and Visual Source Safe • Soft Skills: Persistent, highly- motivated, detail-oriented, ability to communicate persuasively, excellent problem-solver, and results-oriented • Languages: Fluent in English, Spanish, and French