Nabeel Vm

Background

About Nabeel Vm

Leading a team of customer service representatives at Mabanee Company, a leading real estate developer in Kuwait, I provide customers with the best possible service and support. I use my expertise in customer relationship management (CRM) software and Microsoft Excel to manage customer data, reports, and feedback. I have successfully handled multiple customer inquiries, complaints, and requests, and improved customer satisfaction and retention rates. With over three years of experience in operations and customer service roles, I have developed strong skills in people management, communication, and problem-solving. I have worked with various companies such as Notlob, an online food delivery platform, and Aramex, a global logistics and transportation company, where I learned new processes and adapted to different environments. I am motivated by creating a positive and productive work culture, and by helping customers achieve their goals and satisfaction. I am looking for an exciting career opportunity that will allow me to utilize my potential and experience, and to continue to grow and learn in the customer service field.