Nacha Serrano

Background

About Nacha Serrano

The highlight of my career is the project and programme management: effective time management and always understand all the client needs, politics and issues/problems to determine the right actions.In the recent years my career has been focus on Transformation & Cultural Changes to optimization and getting more efficient Organization. In order to achieve the result goal set it has been essential develop my skills of Team management and Effective Communication. This last point critical to encourage people to embrace the change. In my current position I have returned to the day to day: welcome to the execution! This is a challenge because I can implement continuous improvement actions to achieve the efficiency that my team needs.Specialties- Tireless actions to understand all the client needs, politics and issues/problems- Effective time management- Ability to complete tasks in a timely, complete, and respectful manner- Clear and bold Communication- Absorb "anxiety" of the situation so Team Members can do what they do best- Customer Service - understanding their value proposition as it relates to our/my services- Always wanting to do something better and more meaningful today than the previous day- Adventurous, willing to explore new challenges (at any geography temporary)- Providing solutions for workloads new or legacy