Nada Awad

Background

About Nada Awad

With over ten years of experience in project management and business analysis, I am a passionate and driven professional who strives to deliver value-added solutions for the Telecommunication industries. I have a strong background in operations research and decision support, and I hold ITIL, PRINCE2, and CCNA certifications. I enjoy working with diverse stakeholders, assessing their needs and requirements, and providing them with clear and actionable recommendations. I am motivated by the challenge of solving complex problems, improving processes, and enhancing customer satisfaction. As a Project Business Analyst at Vodafone UK Limited, I was responsible for liaising among stakeholders, interpreting business and engineering team needs, creating and delivering documentation, and contributing to solutions by providing input into strategy, workflows, and delivery for assigned projects and programs. I worked closely with the project manager and the engineering teams to ensure the successful delivery of Voice Core solutions that met the business objectives and quality standards. I also leveraged my skills in project coordination, incident management, and Excel to track and report on the progress, issues, risks, and outcomes of the projects and programs. I was proud to be part of a team that enabled goals achievement and customer satisfaction.