Nadeem G.
IT Helpdesk Support at Safeaeon Inc
Based in Chandigarh, India
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Seniority
Staff
Department
Information Technology
Location
Chandigarh
Industry
Computer and Network Security
Company size
160
Contact information
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n•••••••@safeaeon.com
Phone
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Background
About Nadeem G.
Over 6 years of experience in IT Helpdesk Support, specializing in technical troubleshooting, remote client assistance, and ensuring smooth IT operations Proficient in a wide range of tools and platforms, including HPSM, ConnectWise, Ninja RMM, Office 365, Azure, Barracuda TEP, Sentinel One, Acronis Backup, WatchGuard, Keeper, Duo, Meraki MDM Expertise in supporting multiple platforms including Windows, macOS, Linux, and mobile devices, providing comprehensive technical support across environments AWS re/Start graduate with AWS Cloud Practitioner certification, reinforcing a solid foundation in cloud technologies Successfully reduced resolution times by streamlining processes and consistently maintained high SLA compliance, driving efficiency and client satisfaction Demonstrated ability to quickly learn new technologies, optimize workflows, and automate tasks to enhance IT support services Recognized for strong customer service, effective communication, and a collaborative approach to problem-solving #ITSupport #TechnicalTroubleshooting #ClientSupport #ConnectWise #NinjaRMM #Office365 #Azure #Barracuda #SentinelOne #WatchGuard #AWS #CareerOpportunities
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