Nadezhda Chatalbasheva
Team Lead Ops Qa Enablement Department at Sumup at Sumup
Based in Bulgaria
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Seniority
Manager
Department
Other
Location
Bulgaria
Industry
Financial Services
Company size
3.8K
Contact information
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n•••••••@sumup.com
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Background
About Nadezhda Chatalbasheva
With over five years of professional experience, I specialize in quality assurance, process optimization, and strategic leadership within the financial technology industry. Currently serving as Team Lead OPS QA Enablement at SumUp, I am committed to fostering operational excellence and aligning quality frameworks with organizational goals. My mission is to empower teams to make data-driven decisions through root cause analyses and process mapping, contributing to SumUp’s customer-focused culture. At SumUp, I oversee QA strategy execution, value stream leadership, and day-to-day QA operations, ensuring seamless collaboration across teams. By conducting RCA and E2E reviews, I facilitate strategic decision-making and drive continuous improvements. My role emphasizes innovation and efficiency, reinforcing SumUp’s dedication to delivering top-tier financial solutions.
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