Nadezhda Vasileva

Background

About Nadezhda Vasileva

10+ years experience and business success in banking with background in Operations, Chief Control Office, Customer Service (Retail and Wholesale Businesses), Transformation with strong concentration and knowledge in the following areas: • Operational Effectiveness/ Process Enhancement - Deliver step change in operational performance (cost, service levels, and customer satisfaction)- Lean & Six Sigma Methodology; Waste Elimination, Automation & WorkForceManagement- Leadership and oversight to multiple internal engagements, co-coordinating with teams across domains to facilitate the range of deployment, enhancement & issue demising activities; • Project Management - Successful implementation of range of critical for the business projects- Driving bank level activities- Ensuring projects and programmes adhere to regulatory requirements, respective policies and standards. • Non-financial Risk Management - Maintenance of robust risk and control environment, focused on material risk and issues, and evolving a culture of continuous and consistent risk management- Implementation and monitoring of standards, procedures and practices to ensure quality, effective risk management and compliance with regulatory requirements. • People Management, Training and Development - Identifying and implementing strategies for building team effectiveness- Conducting suitable training programs to enhance overall operational efficiency leading to increased productivity.