Nadia Bassel

Background

About Nadia Bassel

A highly experienced Service Delivery and Operations Professional who demonstrates initiative, strong interpersonal skills with the ability to work well with both individuals, local and cross region teams.*Voice Managed Services Release Mgmt reporting through to Project Mgmt with the latest software versions across voice Enterprise and Small to Medium deployments.*Organized and detail-oriented; able to prioritize effectively to accomplish objectives meeting deadlines with creativity and enthusiasm. Experienced in Team Leadership for meeting Service Level Agreements (SLAs).* Strong communication and facilitation skills toward knowledge and transition of ideas across organizational levels and regions. Proficient at managing the operations team, working with others and strengthening the business client relationship, allowing teams cross region to meet all SLA deliverables.