Nadya Vu

Background

About Nadya Vu

Technical Support for multiple Medical and Telecommunications Companies. Implementation Advisor II, Manufacturing and System Test Engineer. Detail-oriented, and analytical multi-skilled troubleshoot medical devices, VoIP Telecommunications for inbound and outbound calls. A dynamic, forward thinker who utilizes exemplary interpersonal and organizational skills to work effectively with clients and structure operations, establish goals, and implement processes to achieve desired results. • Medical devices Installation and Service • Troubleshoot Analog, Digital Devices and Embedded firmware • Remote accessed End users and Partners • Hardware and Software Integration and Validation • Risk Assessment and Mitigation for FDA • Technology Transfer & Training for third and direct software • Expedited RMA, returned product Failure Analysis • Onboard new customers and troubleshoot VoIP Phone (SaaS) • Devices Installation, Service, and Customers Training • Program Software and Hardware Training and Work Implementation • Designed call flow to achieve customers desired results • Routers Firewall and Ports configuration for quality audio • Cross departments for immediate help as NOC and Engineers • Experienced with CRM, Netsuite, Salesforce, Eclinic, hands-on Oscilloscope and Spectrum Analyzer • Assembly houses contracts to build entire products