Verified recordInsurance

Nailah Hashim

Sr Claims Operations Analyst at Berkshire Hathaway Specialty Insurance

Based in Kuala Lumpur, Malaysia

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Seniority

Staff

Department

Other

Location

Kuala Lumpur

Industry

Insurance

Company size

1.9K

Contact information

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Email

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n•••••••@bhspecialty.com

Phone

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Background

About Nailah Hashim

To secure a challenging position that allows for career advancement and utilize my technical and analytical skills towards the accomplishment of the task in an appreciable manner as well as contribute to the growth of the organization. Personal Traits: 1. Independence, fast learner and multitasking 2. Accepting others’ opinions and criticisms in a non-judgmental way. A creative person in creating new idea and solving problems 4. Meticulous and able to work under pressure 5. Able to self-direct and self-motivate, as well as influence others positively. Capable to communicate with internal and external stakeholders in professional manner. Recognition Project / Performance- Perform testing in auto-mapping project which evolve two claims system into one claim system- Established the required sampling form for UOB and SCB bank on the new product launched- Develop a new business operational process flow for new inauguration stakeholder which is SME enterprise channel- Design a new layout for business report to monitor the operation SLA for each touch point units- Conduct system testing and checking in major business operational system migration and ensure that the business operations impacted for bank partners is in order- Work with project manager in enhancing policy documents process which automated all policy documents to e-policy in customer web portal- Coordinate with IT team in testing and validating the impacted reports due to system migration to ensure the report accuracy for bank partners and regulators references- Update policy servicing process flow for bank partners of new sustainability requirements by BNM.

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