Nam Tran
Senior Technical Account Manager at Lead
Based in San Diego, United States
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Seniority
Manager
Department
Information Technology
Location
San Diego
Industry
Financial Services
Company size
610
Contact information
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n•••••••@lead.bank
Phone
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Background
About Nam Tran
Seasoned leader in customer success and relationship management, specializing in fintech, digital assets, and payments infrastructure. With over 16 years in financial services and 8+ years driving client success in early- and growth-stage startups, I bridge the gap between complex product capabilities and impactful customer outcomes. Through numerous leadership roles, I've led strategic bank and fintech partnerships, driving growth, compliance, and retention in fast-moving, regulated environments. I’ve managed high-stakes account renewals, launched go-to-market strategies, and partnered cross-functionally with product, risk, and engineering teams to deliver scalable solutions. I thrive in client-facing roles where trusted advisory meets business acumen, and I’m passionate about enabling customer growth while aligning with internal KPIs. Core Strengths: Strategic Account Growth & Renewal Customer Lifecycle Management Fintech & BaaS Partner Enablement Embedded Finance & Payments Risk & Compliance Collaboration Cross-Functional Leadership Voice of Customer → Product Influence
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