Nancy Andrews

Background

About Nancy Andrews

With over 28 years of experience in IT management and service delivery, I am a Client Partner Executive at Kyndryl, a global leader in managed infrastructure and cloud services. In this role, I am responsible for developing and executing the strategy, growth, and profitability of a portfolio of key accounts across various industries, leveraging my AWS Partner: Cloud Economics Accreditation and my ITIL, IT Management, and IT Service Management skills. Previously, I was a Delivery Partner Executive at IBM Canada, where I managed the delivery of complex IT solutions and services to clients in the public sector, healthcare, and financial services, achieving high customer satisfaction and retention rates. I also led the Global Dynamic Automation Project as a Deployment Manager, overseeing the implementation and integration of a scalable and efficient automation platform for IBM's global delivery centers. My core competencies include strategic planning, relationship building, project management, problem solving, and innovation. I am passionate about delivering value and excellence to my clients, partners, and team, and I am always eager to learn new technologies and best practices in the IT industry. I am fluent in French and English, and I bring a diverse and inclusive perspective to my work.