Nancy Costa

Background

About Nancy Costa

Product Owner responsible for the Cooper Bank app & Cooper Bank Corporate app: Roadmap Management: Planning and prioritizing app features, aligning user needs with business goals, ensuring continuous value delivery within deadlines. Backlog Management: Leading backlog refinement meetings, prioritizing and adjusting tasks based on feedback from stakeholders and development teams. Coordination with Squads: Working closely with development, design, QA, and other teams to ensure product requirements are met and deliverables are of high quality. Performance Monitoring: Analyzing app performance metrics, identifying areas for continuous improvement to enhance the user experience and increase satisfaction. Feature Validation: Conducting acceptance testing to ensure new features meet business requirements and satisfy user needs. Stakeholder Interaction: Facilitating communication between the development team and business areas to ensure alignment on product expectations and goals. Launch and Marketing Strategy: Collaborating with marketing teams to plan and execute strategies for launching new features, ensuring users are well-informed about updates. Market and User Research: Conducting research to understand user needs and market trends, translating this information into app improvements. Incident Management: Coordinating with the technical team to resolve critical issues and ensure app service continuity.