Nancy Hammoud

Background

About Nancy Hammoud

Over 15 years' experience providing in-person and phone-based service to a diverse customer base •Recognize the value in being highly organized and detail oriented •Great team player and able to work independently •Strong communication and Interpersonal skills •Calm, competent multi-tasker and common sense problem solver •Able to work in high volume, dynamic environments, while maintaining focus and accuracy •Highly organized with strong attention to detail; initiate change to increase efficiency •Adapt easily to change and quickly learn new procedures and programs •Proficient with several software platforms including Word, Outlook, Excel and PeopleSoft •Fast and accurate word processor; 50 wpm •Manage an evolving daily queue which has afforded me the opportunity to work well under pressure and in high volume environments