Nancy P.
Customer Experience Trainer at One Inc
Based in Houston, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Houston
Industry
Financial Services
Company size
711
Contact information
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n•••••••@oneinc.com
Phone
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Background
About Nancy P.
Accomplished, professional, enthusiastic, approachable and resourceful Application Support Analyst with a history of proven success in supporting multiple IT applications. Exceptional customer management skills. Bringing over 25 years of Application Support Analyst experience. Strong communication and negotiation skills to consistently cultivate purposeful and effective client relationships. Proven ability to multi-task, handling simultaneous high profile customers and issues. Ability to work across the organization and interact effectively at all levels of management and peers. Skilled in identifying business processes and applying them to the application software. Most recent experience in managing relationships with integration partners, handling project escalations to resolution and resolving various issues that could impact customer implementations.
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