Nancy Sen

Background

About Nancy Sen

A competent professional with over 11 years of functional experience in the areas of business operations and Human Resources. Expert in Employee engagement, HR - Business partner, Shared services, Exit Management, Team management, HR transitions, process integrations, process improvements, project management, global shared services, SLA deliverables, Outsourcing, vendor management, Data reporting, Presentations, End to end process dashboards, Adapted process mapping & implementations Hands on experience of managing various processes in business operations and handling team Leading a team of 5 employees and driving them to attain high performance Responsible for managing statutory compliances processes (PF, Gratuity, ESIC) across Genpact locations under self managed Trust and RPFC operations Managing Global shared services for US Sales Support process from hire to retire Managing Service agreement process for Genpact India Effective business partner – relationship management with key stakeholders. Support business on regular and other critical requirements. Controls and risk management – establishing strong internal controls along with risk mitigates managing audits and monitoring and reporting the KRIs, BCP readiness, etc. Facilitating Board of Trustees Meeting with key stakeholders Managing hire to retire process for Global Mobility Services Building global processes and capabilities to help accomplish strategic business objectives. People management, development and retention, including – hiring, trainings and job rotations. MIS and Dashboard reporting to key stakeholders Employee Relationship Managers for discrepancy resolution and closures. Training and hiring new resources Handled complete shared services process for Genpact, Kolkata