Napoleon Ramido

Background

About Napoleon Ramido

I am an automotive professional who loves engineering and providing excellent customer service in aftersales. My experience in the automotive industry gives me hands-on technical skills and leadership abilities, allowing me to understand the entire service process.Currently, I work as an After-Sales Admin for Audi Philippines (PGA Cars, Inc.). My main job is to improve after-sales operations to ensure customers are satisfied. Before this, I worked as a Collision Estimator and Service Advisor. In these roles, I built strong relationships with clients and learned how to combine technical knowledge with trust.I also trained as a Service Technician with different premium automotive brands, which improved my diagnostic and mechanical skills. I have an Associate’s Degree in Automotive Technology and a Bachelor’s Degree in Mechanical Engineering. These degrees have helped me develop strong analytical skills and attention to detail.I was the President of my University Organization, where I improved my leadership and project management skills. These experiences help me drive performance in aftersales operations effectively.As the automotive industry changes with new technologies like Electric Vehicles and High-Voltage Systems, I am committed to continuous learning to stay current and adapt to these changes.