Narayanan A.

Background

About Narayanan A.

As an SRE Observability Lead Engineer at Wells Fargo within the CTO organization, I lead the design and delivery of a scalable observability platforms, empowering thousands of engineers and developers. With over 17 years of enterprise technology experience, including 10+ years in financial IT, I bring deep expertise in monitoring, observability, site reliability engineering, incident management, and automation. In recent years, I have gained significant experience in Gen-AI and machine learning, enhancing my ability to drive innovative solutions at scale. I am a seasoned professional specializing in the implementation of Enterprise Observability Platforms at scale, enhancing business and system availability while minimizing mean-time-to-resolution (MTTR) across diverse business lines, including Internet/Mobile Banking, Consumer Banking Lending, Capital Markets, and Wealth Management. With extensive expertise in deploying and managing observability solutions such as AppDynamics, Elasticsearch, Grafana, Splunk, Splunk Observability Cloud (SignalFx), Prometheus, Dynatrace, and supporting capabilities like End User Monitoring, Database Monitoring, and Synthetics Monitoring (ThousandEyes, SiteScope), I have a proven track record of delivering robust monitoring ecosystems. I excel in designing and building enterprise-grade dashboards, leveraging key metrics (Golden Signals) to drive actionable insights, with Grafana dashboards widely adopted across the enterprise. My automation expertise spans Ansible, Shell/Python scripting, PowerShell, Amelia and Ansible Tower, where I have developed playbooks to streamline observability product deployments, significantly reducing operational toil. I am well-versed in enterprise CI/CD platforms and have substantial experience integrating Gen-AI-enabled platforms with agentic capabilities to enhance efficiency and accelerate MTTR. Additionally, I possess strong knowledge of Machine Learning models, enabling data-driven observability enhancements. Connect with me to discuss how I can drive observability excellence and operational resilience in your organization.