Narshing Kumar

Background

About Narshing Kumar

Dynamic and results-driven Product Management Professional with extensive experience in driving product development, strategy, and customer success across both on-premise and SaaS solutions. Proven ability to lead product lifecycles from ideation through to successful launches, significantly reducing churn and enhancing customer engagement. Expertise in formulating and executing innovative customer success strategies that resonate with diverse segments, resulting in measurable product growth and adoption. Mastery of Agile, Scrum, and Waterfall methodologies, excelling in leading high-performing teams within collaboration technologies, including VOIP and video conferencing. Leveraging data analytics to guide strategic decisions, committed to delivering exceptional, customer-centric products that align with organizational goals and foster sustained growth and innovation.Areas of Expertise:Product Management | Product Strategy & Roadmap Development | Product Lifecycle Management | Product Growth | Driving Adoption | Customer Success | Delivery Management | Stakeholder Alignment | Mentorship | Problem Solving | Cross-Functional Leadership | Change Management | SaaS | UCaas | CCaas | On-Premise Solutions | Agile Methodologies | Scrum | Waterfall | Collaboration Technology | H323/SIP | VOIP | Video Conferencing | Data Analytics/AI/ML | Customer Engagement Strategies | Market Analysis | Quality Assurance | Resource Optimization | Risk Management | Process Improvement