Nasreen Banu

Background

About Nasreen Banu

Leadership & Team Management: Led cross-functional QA teams across onsite and offshore locations, overseeing test planning, execution, and defect triage. Directed end-to-end testing efforts for Salesforce Lightning migrations and integrations. Testing Expertise: Specialized in functional, regression, performance, and security testing within Salesforce environments. Proficient in tools like Selenium, JIRA, TestNG, and LoadRunner. Applied risk-based testing strategies to prioritize high-impact areas. Salesforce Platform Knowledge: Deep understanding of Salesforce CRM, Lightning components, Apex, Visualforce, and SOQL/SOSL. Managed QA activities for Sales and Service Cloud applications, including RMA, Entitlements, and Service Contracts. Process & Methodology: Worked in Agile Scrum environments, participating in sprint planning, backlog refinement, and sprint reviews. Implemented CI/CD pipelines and shift-left testing approaches to improve release quality and speed. Stakeholder Collaboration: Coordinated with developers, product owners, and business analysts to ensure alignment on test coverage and quality goals. Presented test results and defect metrics to senior leadership and QA directors. Achievements- Reduced post-release defects by 40% through comprehensive automated and manual testing- Increased test coverage by 60% using custom Selenium frameworks- Improved defect resolution time by 30% via streamlined reporting and triage processes.