Natalia Hernandez

Background

About Natalia Hernandez

I am a proactive and results-oriented professional with 3 years of experience in Manual Testing and 4 years in the implementation and auditing of ISO Management Systems. My focus is on continuously improving processes and ensuring quality at every stage. In my current role as a Manual Tester at Whitesec Mexico, I contribute to guaranteeing the functionality and requirement compliance of our web application. I perform manual tests, develop test matrices, and execute regression tests to ensure application stability before each release. I manage defect and improvement documentation using tools like Monday or Trello, as well as to identify and document bugs, facilitating continuous software improvement. My previous experience with ISO 9001, 14001, 45001, and 37001 management systems has provided me with a strong understanding of process adherence, quality management, and systematic problem-solving. I contributed to reducing system errors and increasing customer satisfaction through the implementation of corrective and preventive actions. I possess effective communication skills and a strong ability to collaborate efficiently with multidisciplinary teams. I am committed to continuous improvement in the field of Manual Testing, seeking to apply my experience to optimize quality, performance, and customer satisfaction in any project.