Natalia MacPherson

Background

About Natalia MacPherson

As a Senior Business Value Adviser at Teradata, I help enterprise customers across Europe, Middle East, and Africa to leverage artificial intelligence and data analytics for business growth and sustainability. With more than 20 years of experience in customer relationship management, data strategies, and customer value management, I have a proven track record of delivering value and impact to some of the world's largest and most successful organizations. Prior to joining Teradata, I was the Group Director of Customer Experience at VEON, where I defined and executed the customer strategy for 10 markets, achieving notable improvements in net promoter scores and customer loyalty. I am also Oxford certified in leading sustainable corporations, reflecting my passion for using data and analytics to create a more sustainable and inclusive world. I am always eager to learn new skills, explore new challenges, and collaborate with diverse and talented teams.