Natalie Baltao

Background

About Natalie Baltao

I am an expert Chief of Staff with over 15 years of experience, both for global multinationals in finance and technology, as well as innovative start-ups, and extensive expertise supporting CxO teams in operational leadership and strategic change programmes. Currently at RBC, I provide high-value strategic and operational support to the European CFO, playing a key role in growing the finance function’s performance and efficiency, and leading a diverse range of strategic initiatives across business operations. I have previously held a finance change role at RBC, a finance project management role with Sungard, and worked as an independent consultant supporting SMEs in the areas of business planning, budgeting, product development, branding, and HR. In addition, I have significant entrepreneurial experience as the founder of an innovative e-commerce business, which rapidly grew internationally, including global distribution channels and a team of 15. My expertise includes: Chief of Staff: enables leaders to achieve gains in productivity and impact by effective decision making, critical thinking and offering challenge. Advises and delivers across a multitude of areas, including operations, HR, communications, MI / reporting, governance and controls, operational risk and CRE. Strategic Initiatives: guides high-profile strategic change initiatives that optimise business performance, efficiency and risk through change to policy, systems and process. Expert project manager and facilitator of multi-stakeholder groups in complex, global environments, with flawless record of on-time and on-budget delivery. Culture & Future of Work: leads workforce and culture initiatives that enhance employee wellbeing and engagement, drive a culture of innovation and collaboration, and develop diversity and inclusion strategy and activity. Leads communications for CFO and Senior Leadership team.