Natalie Cleator
Customer Success Manager - Senior Advisor at Sap
Based in Sydney, Australia
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Seniority
Other
Department
Other
Location
Sydney
Industry
Software Development
Company size
140K
Contact information
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n•••••••@sap.com
Phone
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Background
About Natalie Cleator
MBA-qualified executive with 20+ years driving customer success and business transformation across enterprise SaaS platforms. Proven track record managing $165M+ in strategic accounts, leading C-level relationships, and delivering measurable business outcomes through technology-enabled transformations. Strategic Customer Success leader with extensive experience in post-sales transformation, account governance, and enterprise-scale digital initiatives. Expert in aligning technology solutions with business objectives while driving adoption, retention, and expansion across complex organisational structures. Demonstrated success building and leading high-performing teams, mitigating customer risks, and delivering predictable renewals in dynamic, matrixed environments.
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