Natalie S.

Background

About Natalie S.

As a seasoned professional with over a decade of experience, I specialize in bridging the gap between complex technical solutions and strategic business outcomes. My career is marked by a consistent track record of orchestrating successful client engagements, managing intricate projects, and delivering tailored, high-impact solutions that drive customer success. At Nielsen, I excelled in leading the integration of digital and mobile ad ratings, collaborating with cross-functional teams to ensure seamless system performance and client satisfaction. My role involved managing client communications, overseeing account health, and providing strategic input to enhance integration and operational efficiency. Highlights of my achievements include mentoring junior team members, spearheading product certifications, and optimizing reporting processes, which have significantly contributed to both internal and external successes. Previously at Clickable, I developed expertise in resolving complex software issues, implementing tracking scripts, and innovating tools and processes. My proactive approach and problem-solving skills enabled me to support high-profile clients and streamline operational processes, demonstrating my commitment to delivering exceptional client outcomes. I am passionate about translating technical requirements into actionable strategies, leading teams to achieve operational excellence, and fostering strong client partnerships. My technical acumen spans SQL, shell scripting, Hadoop, and various project management tools, ensuring that I am well- equipped to tackle challenges and drive results. Let's connect if you’re looking for a results-driven professional with a deep understanding of technical account management and a proven ability to exceed client expectations through innovative solutions and strategic planning.