Nathan Cook

Background

About Nathan Cook

With over a decade of experience in IT service delivery, including 10 years as Senior Assistant Service Delivery Coordinator at DXC Technology, I have developed a wide range of skills in first, second, and third line support, development support, and customer relationship management. I am security cleared for handling sensitive information and proactively monitor systems to prevent errors and ensure data integrity. As SPOC for a major customer, I oversee project progress and provide regular updates to stakeholders. I have also traveled to Sweden to provide guidance on a recent project. My experience as an IT Systems Engineer at Express Newspapers has given me a solid foundation in server management and help desk support. Overall, my expertise in these areas has contributed to improving brand awareness and customer satisfaction.