Nathan Erdman
Systems Administrator at Basepoint Building Automations
Based in Des Moines, United States
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Seniority
Staff
Department
Information Technology
Location
Des Moines
Industry
Construction
Company size
106
Contact information
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n•••••••@basepointba.com
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Background
About Nathan Erdman
At American Equity, my commitment to workflow automation and IT service management has yielded a 15% boost in support team efficiency and a 70% faster mobile application deployment. The strategies implemented have been pivotal in securing devices across multiple platforms and minimizing cyber risks, thanks to my expertise in Freshservice ITSM and workflow design. Previously at StoneX Group Inc, my contributions were integral to maintaining a near-perfect uptime for enterprise-level applications and ensuring compliance with stringent industry regulations. Our team's dedication to automating processes and streamlining incident response protocols significantly reduced response times, thereby enhancing the resilience and reliability of IT services.
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