Nathan Wilson
Case Researcher at General Dynamics Information Technology
Based in Shreveport, United States
7-day free trial · no credit card
Seniority
Staff
Department
Research & Development
Location
Shreveport
Industry
IT Services and IT Consulting
Company size
26K
Contact information
Reveal Nathan's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
n•••••••@gdit.com
Phone
5 credits+1 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Nathan Wilson
As an IT Support Specialist at General Dynamics Information Technology, I provide technical assistance to users navigating the registration process of SAM.gov. I also support the GSA website SAM.gov by helping users register to do business with the federal government. I use the ServiceNow Ticketing system to process incoming contacts and receive escalated cases. I have over 5 years of experience in IT support roles, including a Tier 1 position supporting the Veterans Administration's personnel where I administered password resets, utilized Active Directory and other tools to troubleshoot and solve problems with using Windows 7 and 10 operating systems, Microsoft Office programs, VA proprietary legacy systems, printers, scanners, Smart Card issues, VPN connections and Virtual Desktops. I used the ServiceNow ticketing system to open over tickets and have a First Call Resolution for tickets. I am certified in A+, Security+, and Cybersecurity Analyst (CySA+) by CompTIA.
Decision-makers
Other people at General Dynamics Information Technology
Build a list of verified contacts at General Dynamics Information Technology
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Nathan
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime