Nathaniel H.

Background

About Nathaniel H.

I'm a people-first professional with a passion for delivering exceptional customer experiences, building strong client relationships, and helping teams thrive. With a background in hospitality, sales coordination, and operations, I’ve led high-performing teams, supported multi-million-dollar revenue pipelines, and driven customer satisfaction across global markets. In my most recent role as a Global Sales Coordinator at Sonder, I contributed to over $2M in revenue by streamlining booking operations, managing client success across 40+ cities, and fostering long-term business relationships. I’ve also managed frontline teams of 15+ employees, developed training programs, and optimized internal processes to boost efficiency and team morale. I thrive at the intersection of operations, customer success, and leadership—creating structure, solving problems, and championing both clients and colleagues along the way. I'm always looking for ways to grow, lead with empathy, and contribute to high-impact, mission-driven teams. Let’s connect!