Nathaniel Johnson

Background

About Nathaniel Johnson

Curriculum Vitae - A strategic thinking, tactically driven Information Technology professional with thirty years of technical expertise managing Cyber Security, Server, Support Desk and Desktop Infrastructure Support Teams and external service providers in the financial, manufacturing, avionics, insurance, transportation and fashion industries. With fiduciary responsibility for managing technology related cost centers ranging between three million and fifty-five million dollars; twenty-three years of management experience building teams capable of supporting diverse information technology environments; thirty-one years supporting customer communities ranging in size from three hundred to eight thousand customers. Extensive project management experience planning, designing, implementing, maintaining and enhancing technology solutions to exceed customer business requirements. While focus on technical competence is very critical to success, the most important component of support is customer service. Building business relationships with customers enables one to facilitate the support process much more efficiently.