Naved Shaikh
Associate at Apertum Online
Based in Vasai Virar, India
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Seniority
Staff
Department
Information Technology
Location
Vasai Virar
Industry
Technology; Information and Internet
Company size
197
Contact information
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n•••••••@apertumo.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Naved Shaikh
With over 8 years of experience in customer support, I am passionate about stepping into a leadership role where I can guide and inspire teams to deliver exceptional backend email and chat support. Throughout my career, I have developed a deep understanding of customer needs, and I am committed to ensuring that every customer interaction is handled with care, efficiency, and attention to detail. As I aim to transition into a Customer Support Team Lead role, my focus is on fostering a collaborative and high-performing team environment. I have extensive experience with support team software and backend processes, which enables me to optimize workflows, improve response times, and ensure that customer issues are resolved promptly and effectively.
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