Navin Alex

Background

About Navin Alex

I offer a stellar career of over 20 years leading businesses in varying capacities. Key drivers are service delivery, performance, business strategy and planning, people leadership and change management. I consider myself to be a broad based general manager who can help organisations achieve their full potential through hands on, collaborative and strong leadership. My track record of accomplishments demonstrates that I have been responsible for multiple business improvements that lead to growth and increase the bottom line. I am adept in driving growth and creating desired future states through implementing bespoke and effective strategy, followed by targeted action that produces results. Skilled in helping businesses to increase revenue, gain further traction in the market, and build cohesive teams. I offer a history of loyalty, having worked for HSBC Bank in multiple roles over a 17-year tenure. Notable achievements include increasing staff capacity by 30%, lifting the Governance, Risk and Compliance structure of a financial services organisation from Rudimentary to Advanced level in 6 months, reducing the timeframe to complete the home loan approval process, introducing a digitised customer notification system and delivering significant annual savings through outsourcing.