Neha C.

Background

About Neha C.

I’m a seasoned Project Manager and Business Analyst with over 9 years of experience leading cross-functional initiatives across Telecom, BFSI, Insurance, Pharma, and IT Services. I specialize in translating business needs into technical solutions, managing end-to-end project lifecycles, and driving digital transformation aligned with regulatory and compliance goals. My expertise spans the full policy lifecycle in the insurance domain new business, underwriting, servicing, claims, and renewals. I’ve worked extensively with Life Insurance products (Term, UL, VUL, IUL, Annuities) and have a strong grasp of operational and regulatory compliance, including GDPR, consent automation, data governance, and risk management. I bring hands-on experience in project planning, stakeholder management, UAT, BRD/FSD documentation, Agile/Scrum delivery, and vendor coordination. I’ve led geographically distributed teams, implemented process optimization strategies, and contributed to system integrations and API testing. Driven by delivery excellence and client satisfaction, I’ve successfully improved CSAT scores, enhanced delivery models, and contributed to consistent account growth. I’m passionate about solving complex business problems, building high-performing teams, and aligning strategy with execution. Let’s connect if you’re looking for someone who can bridge business goals with technology effectively, efficiently, and collaboratively.