Neil Hall

Background

About Neil Hall

At American Express, I serve as a Manager in AI Risk Management, where I lead initiatives to identify, assess, and govern the use of AI and GenAI across the enterprise. My work focuses on building scalable workflows, ensuring regulatory compliance, and driving cross-functional alignment to support responsible AI innovation. From system ownership attestation to AI use case reviews, I help operationalize AI governance in a way that’s practical, risk-informed, and future-ready. With a foundation in Computer and Information Sciences from Stony Brook University and a creative stint at Florence University of the Arts, I bring a balance of technical rigor and inventive thinking. I’m passionate about integrating thoughtful design into risk processes, and my work reflects a commitment to building trust in AI systems that power critical business decisions.