Verified recordSoftware Development

Nelson Dsouza

Customer Service Representative at Deliveroo

Based in Dubai, United Arab Emirates

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Seniority

Staff

Department

Customer/Client Service

Location

Dubai

Industry

Software Development

Company size

10K

Contact information

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Email

1 credit

n•••••••@deliveroo.co.uk

Phone

5 credits

+971 ••• •••• ••••

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Background

About Nelson Dsouza

Hi, I'm Nelson Dsouza, A Product Specialist with a warm and friendly demeanor always! I'm skilled at conflict resolution, a team builder who is acutely attentive to customer’s needs, punctual, problem solver and avid multitasker. I have track record of being an essential part of the team and instrumental in providing effective solutions that produce immediate impact and contribute to the establishment’s long-term success. I have excelled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds. Thoroughly learned the company's product offerings and contributed to an increase in monthly sales. Assisted in marketing efforts while building rapport with customers by inviting them to special store events. Trained customers on the set-up, operation, and maintenance of device. Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions. Built and maintained strong client relationships to ensure leads, future business, and maximum productivity. Provided outstanding customer service while maximizing sales and serving as a positive role model for team members. Performed strategic thinking to achieve optimal customer experience and meet customer needs. Maintained focus on team leadership, personnel support, innovation, and customer relationship building. The chance to discuss the position, and my qualifications, in more detail would be appreciated.

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