Nelson Guzman
Tier 2 Help Desk Analyst at Ciber Global
Based in Newark, United States
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Seniority
Staff
Department
Information Technology
Location
Newark
Industry
IT Services and IT Consulting
Company size
3.2K
Contact information
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n•••••••@htcinc.com
Phone
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Background
About Nelson Guzman
3 years professional experience at inbound call center as help desk analyst supporting several various clients. Perform duties as network access administrator including account creation, access security, data entry, database maintenance and customer service. Specialties: Microsoft Office Nortel & Cisco VPN Microsoft Exchange Server Microsoft Active Directory SAP Production, Development, BW Microsoft User Manager Citrix Metaframe Remote Desktop Connection VNC Remote Assistance Tool AS400
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